The technician shortage has everyone running at full speed - rushing to fill bays, juggling schedules, and recruiting on repeat.
But when you’re constantly sprinting, you burn out your people and your processes fail.
The truth is, retention isn’t a race to the next hire. It’s a marathon of consistent structure, accountability, and growth.
You don’t win a marathon by showing up on race day. You win it through training, pacing, and planning.
The same goes for technician development.
Structured progress tracking and defined career paths give technicians the clarity and support they need to stay motivated and keep moving. When they can see their next step forward, they’re less likely to leave for a “quick fix” somewhere else.
That’s how consistency beats urgency every time.
Success isn’t luck. It’s the result of daily habits that build strong teams:
With the right structure, leaders can maintain momentum without burning out their people and technicians stay engaged for the long haul.
Book a Demo to see how Mentor Mentee helps service leaders build technician loyalty that lasts.