How Does Your Shop Score for New Techs? 5 Questions

Bringing in the next generation of technicians isn’t just about hiring, it’s about keeping them. If your shop struggles with turnover or can't find new talent, it's time for a reality check. Use this quick assessment to see where your shop stands and what you can do to create an environment that makes techs want to stay.

The 5 Questions Every Shop Should Ask

1. Do new techs have a clear career path in your shop?

   • Yes, growth opportunities are outlined from day one.
   • Sort of, it’s more informal.
   • No, they figure it out as they go.

2. How do you train and develop new techs?

   • We have a structured mentoring program with experienced techs guiding newcomers.
   • Training happens, but it’s inconsistent.
   • We rely on new techs picking things up on their own.

3. Does your team have access to modern tools and learning resources?

   • Yes, we use digital resources and interactive training.
   • Somewhat, but not consistently used.
   • No, we stick to traditional methods.

4. How often do you recognize and engage with your younger techs?

   • Regularly, they feel valued and heard.
   • Occasionally, but it’s not a priority.
   • Rarely, we expect them to just do the work.

5. Do your techs know what it takes to move up in your shop?

   • Yes, steps for advancement are clear.
   • Somewhat, but not well-documented.
   • No, promotions feel random.

Reflecting on Your Results

Mostly “Yes” Answers: Your shop is on the right track! Keep refining your approach so techs see a future with you.

A Mix of Answers: There’s opportunity to improve. Start with structure and clarity around growth.

Mostly “No” Answers: Techs don’t see a clear future. Without a path forward, they’re unlikely to stay.

What’s Next?

If your shop isn’t where you want it to be, you’re not alone. Many service centers face the same challenges. The solution: structured mentorship, clear career pathways, and a workplace where techs feel valued.

That’s where Mentor Mentee comes in. Our Mentoring Management System helps shops:

• Build clear career paths techs can see from day one.
• Hold techs accountable with structured guidance and real-time feedback.
• Reward progress and build loyalty, reducing turnover and boosting trust.
• Cut rework costs and increase throughput, driving higher profitability.