The Two Types of Competency Every Service Department Needs
Training builds knowledge. Productivity comes from demonstrated work. Learn how academic and applied competency work together.
Read MoreA tech proficiency platform built for automotive and heavy-duty diesel shops and dealerships. Structured career pathways, competency tracking, and real-time visibility that help service teams build technician proficiency through hands-on work in the bay.
Track daily rep activity across every tech: who is logging reps, which skills are building, and where gaps are forming. Managers can see who is ready for more work instead of defaulting to the same few top performers.
Today’s technicians need more than informal training. Structured career pathways show them what is expected, where they are progressing, and what comes next, while giving managers visibility into who is ready for a broader work mix.
Track verified competencies and rep completions week over week. See which techs are advancing, where skill gaps remain, and how team-wide progress connects to shop performance.
Mentor Mentee can integrate with leading DMS and LMS platforms including Tekmetric, Tekion, CDK, Cornerstone, KPA, and more, helping keep proficiency tracking connected to daily workflows.

It's so straightforward that after that first orientation of the system, everyone is on the same page of using it.
Mentor Mentee drives that communication between the mentee (Student Technician) and mentor. We’ve never had anything like it.
We’re running out of places to put technicians because they’re progressing so fast. It’s easier than ever to identify standouts, and that’s changed how we develop and promote internally.
Mentor Mentee is built for automotive and heavy-duty diesel dealerships and shops, including aftermarket, OEM, heavy-duty diesel, and fleet maintenance shops.
Yes. An LMS delivers training content. Mentor Mentee tracks hands-on proficiency and progress.
Yes. Mentor Mentee tracks OEM training completion and hands-on proficiency.
Training builds knowledge. Productivity comes from demonstrated work. Learn how academic and applied competency work together.
Read MoreYour customer experience will never exceed your technician experience. Invest in your technicians. It shows up in every customer experience.
Read MoreMost service departments are not operating at their full profit potential. Here are five ways to close the gap through technician development.
Read MoreDiscover how Acura of Brookfield drove rapid Mentor Mentee adoption—boosting engagement, productivity, and technician growth in just six months.
Read MoreTechnician appreciation goes beyond thank-yous. See how shops and dealerships can support techs with career paths, mentoring, and skill visibility.
Read MoreTechnician appreciation should go beyond one week or month. Learn how service leaders can support technician growth, retention, and shop performance year-round.
Read MoreBook a Demo
Model Your P&L Impact
See how team-wide proficiency can influence ELR, hours per RO, and labor gross profit. Schedule a demo to review your numbers.
Take a quick look at how Mentor Mentee simplifies technician development with structured career pathways, real-time tracking, and built-in accountability.
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