Optimize Labor. Unlock Capacity.
A tech proficiency platform that improves effective labor rate, captures more hours per RO, and eliminates skill-based bottlenecks without adding headcount.
Proficiency Development
Understand how many reps techs are completing to understand the proficiencies across the team. As more techs become proficient in multiple skilled areas, the Service Manager has more options to distribute ROs.
Structured Skill Progression
Techs complete skill levels based on demonstrated repetition competency and build proficiency across multiple types of repair needs. ROs now get completed more quickly because distribution of work is spread across the entire tech team.
Proficiency and Performance Data
Reports track earned competencies and reps over time. As proficiency increases across the team, throughput typically improves 15-25% with the same bays and labor hours.
Simplicity
Productivity
Visibility
It's so straightforward that after that first orientation of the system, everyone is on the same page of using it.
We’re running out of places to put technicians because they’re progressing so fast. It’s easier than ever to identify standouts, and that’s changed how we develop and promote internally.
Mentor Mentee drives that communication between the mentee (Student Technician) and mentor. We’ve never had anything like it.
Real stories. Real results.
See how other service teams are driving better business outcomes.
Proud to Serve and Support
Calculate Your ELR Gap
See what a 15% ELR improvement and 0.5 additional hours per RO means for your annual labor gross profit.
How It Works
Techs know what skills to develop to advance their career. Platform tracks progress. Managers see proficiencies across the team and can work more efficiently. More work gets completed with the same staff and bays.
Service centers, dealership groups, and multi-store operators use the platform to improve revenue and profit with existing staff and bays.
Heavy-duty operations, fleet service, and independent shops use the platform to increase tech proficiency and reduce job completion time.
Book a Demo
See How It Applies to Your Operation
Most operations see measurable business improvement within 6-9 months. Schedule a demo to review your numbers.
Book a Demo
Got 5 Minutes? See How Easy It Is.
Take a quick look at how Mentor Mentee simplifies technician development with structured career pathways, real-time tracking, and built-in accountability.
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