Mentoring Best Practices

How Does Your Shop Score for New Techs? 5 Questions

Struggling with tech turnover? Attracting new talent isn't enough—you need to keep them. This assessment helps you evaluate if your shop.


Bringing in the next generation of technicians isn’t just about hiring, it’s about keeping them. If your shop struggles with turnover or can't find new talent, it's time for a reality check. Use this quick assessment to see where your shop stands and what you can do to create an environment that makes techs want to stay.

The 5 Questions Every Shop Should Ask

  1. Do new techs have a clear career path in your shop?

    • Yes, growth opportunities are outlined from day one.
    • Sort of, it’s more informal.
    • No, they figure it out as they go.
  1. How do you train and develop new techs?

    • We have a structured mentoring program with experienced techs guiding newcomers.
    • Training happens, but it’s inconsistent.
    • We rely on new techs picking things up on their own.
  1. Does your team have access to modern tools and learning resources?

    • Yes, we use digital resources and interactive training.
    • Somewhat, but not consistently used.
    • No, we stick to traditional methods.
  1. How often do you recognize and engage with your younger techs?

    • Regularly, they feel valued and heard.
    • Occasionally, but it’s not a priority.
    • Rarely, we expect them to just do the work.
  1. Do your techs know what it takes to move up in your shop?

    • Yes, steps for advancement are clear.
    • Somewhat, but not well-documented.
    • No, promotions feel random.

Reflecting on Your Results

Mostly “Yes” Answers: Your shop is on the right track! Keep refining your approach so techs see a future with you.

A Mix of Answers: There’s opportunity to improve. Start with structure and clarity around growth.

Mostly “No” Answers: Techs don’t see a clear future. Without a path forward, they’re unlikely to stay.

What’s Next?

If your shop isn’t where you want it to be, you’re not alone. Many service centers face the same challenges. The solution: structured mentorship, clear career pathways, and a workplace where techs feel valued.

That’s where Mentor Mentee comes in. Our Mentoring Management System helps shops:

  • Build clear career paths techs can see from day one.
  • Hold techs accountable with structured guidance and real-time feedback.
  • Reward progress and build loyalty, reducing turnover and boosting trust.
  • Cut rework costs and increase throughput, driving higher profitability.
📊 Invest in your techs today, profit from their success tomorrow. See your ROI in seconds or book a demo now.
 

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