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October 17, 2023
Meet two entry-level technicians: Alex and Taylor. Both loves getting dirty, working on vehicles, and solving problems. They’re both sharp as tacks and dream of making it big in auto service. There’s just one key difference: Alex has a prepared mentor through Mentor Mentee, while Taylor’s flying solo. Let’s break it down.
The First Couple of Months
It starts with their mentor, Jordan, who’s close in age but has a ton of industry experience.
Jordan shows Alex the ropes, from what to avoid on the tool truck to approaching challenging diagnostic work.
They use Mentor Mentee to stay organized with training and follow Alex’s progress. Not just book stuff—fundamental skills Alex uses daily on the job.
Has no mentor and has to figure it out the hard way—messing up, getting criticized in front of the entire team, and showing up the next day to do it all over again.
The manager believes the other techs are too busy to help, so Taylor’s out there swimming with the sharks.
Messes up a few times, costing extra hours and getting plenty of cold stares from the team.
One Year Later
A dependable part of the crew trusted with big projects and complex fixes.
Learned a ton from Jordan’s feedback, avoiding bonehead mistakes, and is proud to have a complete history of their growth in Mentor Mentee.
Fits in like a glove, not just as a tech, but as a respected part of the team.
Finally getting the hang of being a tech, but it’s been a bumpy road.
Missed out on the nitty-gritty tips that you only get from someone who’s been there, done that.
Is leaving the industry altogether and assumes all managers, shops, and “training” paths are the same
The Bottom Line
So here it is, plain and simple: Alex had a smoother ride, picked up killer skills faster, and got along with everyone.
Taylor? A good tech, no doubt, but will soon be long gone from the industry.
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