Beyond the Clock: Maximizing Performance to Build Stronger Service Teams

Measuring performance in technical service roles isn’t always straightforward. Traditional metrics—like task completion or hours logged—rarely capture what really matters: growing technician skills, building strong team dynamics, and aligning daily work with long-term business goals. At Mentor Mentee, we help service teams reframe performance around what actually drives progress—and keep it sustainable.

May 1, 2025

The Hidden Costs of Tech Turnover: Why Retention Matters

When a technician leaves, the impact goes far beyond just filling a vacancy. The cost of turnover—both financial and operational—adds up quickly, affecting productivity, customer experience, and overall team stability. Yet, many businesses don’t realize just how much they’re losing until it’s too late.

April 3, 2025

How Does Your Shop Score for New Techs? 5 Questions to Consider

Bringing in the next generation of technicians isn’t just about hiring—it’s about keeping them. If your shop is struggling with turnover or finding it tough to bring in new talent, it might be time to assess whether you’re set up for success. Take this quick assessment to help you reflect on where your shop stands and what you can do to create an environment that makes techs want to stay.

March 10, 2025

Understanding the ROI of Mentoring Programs and How to Track It

Investing in your workforce brings real returns, turning a feel-good strategy into a smart business move. A strong mentoring program helps improve efficiency, sharpen skills, and create a more knowledgeable team, ultimately boosting your bottom line. When you invest in the people behind the work, you’re setting your business up for lasting growth and success.

February 12, 2025

A Growing Skills Gap: Attract Gen Z Talent Before It’s Too Late

The automotive industry is facing a critical challenge: a growing skills gap. With an aging workforce and seasoned technicians retiring, the shortage of skilled entry-level workers is becoming more apparent. Fewer young people are entering the field. The demand for specialized skills is surging.

January 6, 2025

Mentoring + Career Pathways: 5 Stats that Make Business Sense

In today’s competitive talent market, finding and keeping skilled workers is an ongoing challenge many businesses face. While mentoring is a smart first step, technician career pathways offer a second layer to the solution.

December 17, 2024

Cracking the Code: How to Motivate Gen Z Automotive Students

As an instructor, you’ve likely encountered a common challenge: keeping your Gen Z students engaged. With their constant connectivity and rapidly changing expectations, it can feel like you’re speaking a different language. One key to unlocking their potential lies in understanding their motivations.

December 6, 2024

Exciting New Features in Mentor Mentee’s Latest Update

We are thrilled to announce the latest update to our mentoring management system, designed with you in mind. This update brings several enhancements to Mentor Mentee’s platform to improve the mentoring workflow for all participants — Managers, Mentors, Mentees, and Apprentices — streamlining processes, and making day-to-day training smoother and more efficient.

October 17, 2024

Technician Mentorship: A Multigenerational Approach

Generation Z is rapidly entering the workforce, with 17.1 million already actively contributing. Industries — especially automotive — are facing new hiring and retention challenges.

October 11, 2024

Preparing the Next Generation of Automotive Professionals

Many of your students will be stepping into the automotive industry, eager to apply the skills they’ve developed in your classrooms and labs. However, a critical question arises: When class wraps up, where will your students be working?

September 10, 2024