Two shops hire the same C-tech in January.
Shop A: By October, that tech is handling brake work, suspension, alignments, some transmission work. Proficient and productive.
Shop B: Eighteen months later, their tech is still on oil changes and tire rotations.
Same tech. Same potential. Completely different outcomes.
What Makes the Difference
Shop A has structured pathways showing what skills to master and visibility into where each tech stands. They see this tech has completed 15 brake jobs and is proficient. They see that tech needs more reps on alignments. They know exactly where everyone is.
Shop B has no structure. No clear path. No visibility. A C-tech stays on basic work with no idea what they should be building proficiency on next. By month 18, maybe 8-10 brake jobs total. Still not proficient.
That's the difference: structure and visibility versus hoping techs improve over time.
Why the Timeline Matters
Nine to twelve months versus eighteen to twenty-four. That's nearly a year's difference where work concentrates on your top performers instead of distributing across your team.
Shops that build proficiency in 9-12 months unlock 15-25% more capacity. That's $35K-60K in additional monthly labor revenue—not by hiring or expanding, but by building proficiency across the team they already have.
What It Takes
Shortening the time to proficiency requires two things:
- Structured pathways showing what skills each tech needs to master at each level
- Visibility into where each tech stands, how many reps they've completed, and what they should focus on next
With both, proficiency gets built systematically. Without them, it happens slowly and unpredictably.
How Mentor Mentee Does It
Mentor Mentee gives techs structured pathways and visibility into exactly what they need to master next.
You see:
- How many reps each tech has completed on every job type
- Where they are in building proficiency
- What each tech should focus on to keep building skills
When more techs become proficient on more work, work flows to whoever's available. Transmission jobs that used to go to 2 techs can now go to 5.
Result: 15-25% more throughput within 9-12 months. $35K-60K in additional monthly labor revenue.
Same Techs, Different System
Shop A builds proficiency in 9-12 months. Shop B takes 18-24 months or longer.
The difference isn't the techs. It's having Mentor Mentee.
Schedule a demo and we'll show you how shops compress the timeline.